FAQS

1. What is Blazze?
Blazze is an online e-commerce store offering a wide range of products across various categories. We provide Cash on Delivery service across Pakistan.

2. How can I place an order?
Ordering from Blazze is easy. Just select your desired product, add it to your cart, fill out your details, and confirm your order — that’s it!

3. Can I open the parcel before making the payment?
No, usually we don't offer open before payment. But if you want to Open and check the parcel before Payment, then you have to pay RS 200/- Advance online Payment and remaining payment on Delivery. For more details, WhatsApp: 0319 7596831.

4. What payment options are available?
We accept Cash on Delivery (COD). You can also pay in advance via Bank Transfer, Easypaisa, or JazzCash. Contact us on WhatsApp for payment details: 0319 7596831.

5. How long will it take to receive my order?
Our standard delivery time is 4–5 working days, depending on your location.

6. Will I get a tracking number?
Yes! Once your order is dispatched, we’ll send you a tracking ID via Email or WhatsApp, which you can use to track your parcel.

7. What is your return policy?
We offer a 3-day return policy. If the product is damaged, defective, or not as shown, you can return it within 3 days of delivery. The item must be unused and in its original condition. Please review our Return Policy page for complete details.

8. How do I contact Blazze support?
You can reach us easily via:
📧 Email: blazzeofficialstore@gmail.com
📱 WhatsApp: 0319 7596831
We’re here to assist you with any questions or issues.

9. Are your products original and safe to use?
Yes, we ensure that all Blazze products are carefully sourced, tested, and safe to use. Your satisfaction is our priority.

10. Do you have any ongoing promotions?
Yes, we offer limited-time deals from time to time. Keep visiting our website to stay updated on any active offers.